Account Deletion

DLing Music Box
Operator: Beijing Dingling Cultural Communication Co., Ltd.
Contact: support@dlingmusicbox.com
Effective date: July 13, 2026
Last updated: July 13, 2026

1. How to delete your account

In the app, go to Profile / Request Account Deletion and confirm the deletion request. Email support is optional assistance only; it is not required to start account deletion.

2. What is deleted

When deletion completes, account-owned profile data, synced favorites, membership entitlement records associated with the account, and account deletion request records are deleted where applicable. Local account-specific app state on the device may also be cleared by the app.

3. Transaction records that may remain

Purchase event user association and raw event payload may be removed during deletion. Necessary structured transaction records may be retained in anonymized form for fraud prevention, accounting, legal, or operational purposes.

4. Irreversible action

Account deletion is intended to be irreversible. If you sign in again later with the same email or provider, a new app account may be created and old profile or favorites data should not be restored.

5. Apple subscription and Apple ID authorization

Deleting your app account does not cancel an Apple subscription. To cancel renewal, open Apple subscriptions in your Apple ID or App Store settings and cancel the DLing Music Box subscription. If you used Sign in with Apple, account deletion does not automatically stop using your Apple ID for the app; you may need to go to Apple ID / Sign-In & Security / Sign in with Apple and choose Stop Using Apple ID for DLing Music Box.